KEEP YOUR PATIENTS ENTERTAINED AND INFORMED
Waiting areas should be welcoming and attractive but most importantly should be functional to suffice with the patients’ numbers and demands.
The patients’ comfort and safety should be your main focus when designing the waiting room. Make sure circulation areas are clearly defined and they don’t interfere with where your patients are waiting.
Feature items such as fish tanks, water features or good art pieces will entertain your patients but also will add value to the general perception of the space. You can hire them and change them after a certain period of time, to give a fresh look to the practice.
Design the kids’ area in a visible location but as far as possible from the rest of the patients. Wall toys are always advisable as children can’t leave them behind when they go into consult.
A virtual barrier such as timber slats or a translucent screen not only reduces the noise but also improves the visual impact of the play area, whilst still allowing parents to keep a watchful eye on their little ones.
Furniture and Joinery
The seating capacity should be ample, but be careful not to overcrowd the space. The combination between bench seating and loose chairs will give patients the option to sit individually or in groups if they are accompanied. A bench seating style makes your space look more modern but also optimizes the space when you are in full capacity. Introduce some armless chairs for obese, pregnant or disable patients.
Provide entertainment such as up-to-date magazines and wall mounted screens. One non expensive option that will upgrade the practice’s perception is the inclusion of a self-operated coffee machine if the space allows for the luxury.